Realtor's Survey

  1. Do you recommend home inspections to your clients?
    yes    no
     
  2. If not, why?

     
  3. Do you:
      a) Offer your client 3 names of inspectors?   yes    no
      b) Direct your client to one firm?   yes    no
     
  4. If the answer is one firm, what is the most important reason?
    Quality of the inspection
    Inspection process is quicker than everyone else
    Quality of the report given to the client
    Price is cheaper
    Other reason? Please explain:

     
  5. How many home inspections have you attended?
    Less than 5
    5 - 15
    15 - 30
    More than 30
     
  6. What is your general satisfaction with regard to the home inspection process?
    Generally happy
    Generally not happy
    A bit of both
    Comments:

The Integra Inspection Services Experience

  1. Have you attended an inspection with Integra Home Inspection Services Inc?
    yes    no
     
  2. When was the last inspection?

     
  3. Did you recommend Integra Inspection Services or was this your client's decision?
    Agent's recommendation    Client's decision
     
  4. Were you pleased with the value your client got from the inspection?
    yes    no
     
  5. If no, what was it that didn't meet your client's (or your) expectation?

     
  6. What is the most positive aspect of the Integra Home Inspection Services' inspection?

     
  7. What needs improvement - right away?

Please rate the following: 1 = poor, 5 = excellent

General satisfaction with us
1   2   3   4   5

Accessibility - able to contact us easily?
1   2   3   4   5

Availability - able to book desired date & time?
1   2   3   4   5

Confidence in inspector's ability
1   2   3   4   5

Inspector's communication skills
1   2   3   4   5

Length of inspection
1   2   3   4   5

Inspector's appearance
1   2   3   4   5

Value of service vs. fee
1   2   3   4   5

Usability of the report
1   2   3   4   5

Likelihood of using us next time
1   2   3   4   5

Please leave us any other comments that would help us provide a more positive home inspection experience for you and your clients.

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Thank you for taking the time to complete our survey. the information you provide will be used to continuously improve our service.

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Alan Fisher RHI

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Integra Inspection Services Inc.
Suite 161, 132-250 Shawville Blvd. SE
Calgary, AB, T2Y 2Z7

Phone: 403-703-4474
Fax: 403-720-9753
Email: info@integra-inspections.com