Realtor's Survey

Do you recommend home inspections to your clients?
yes no
If not, why?
Do you:
a) Offer your client 3 names of inspectors? yes no
b) Direct your client to one firm? yes no
If the answer is one firm, what is the most important reason?
Quality of the inspection
Inspection process is quicker than everyone else
Quality of the report given to the client
Price is cheaper
Other reason? Please explain:
How many home inspections have you attended?
Less than 5
5 - 15
15 - 30
More than 30
What is your general satisfaction with regard to the home inspection process?
Generally happy
Generally not happy
A bit of both
Comments:

Have you attended an inspection with Integra Home Inspection Services Inc?
yes no
When was the last inspection?
Did you recommend Integra Inspection Services or was this your client's decision?
Agent's recommendation Client's decision
Were you pleased with the value your client got from the inspection?
yes no
If no, what was it that didn't meet your client's (or your) expectation?
What is the most positive aspect of the Integra Home Inspection Services' inspection?
What needs improvement - right away?

General satisfaction with us 1 2 3 4 5	Accessibility - able to contact us easily? 1 2 3 4 5
Availability - able to book desired date & time? 1 2 3 4 5	Confidence in inspector's ability 1 2 3 4 5
Inspector's communication skills 1 2 3 4 5	Length of inspection 1 2 3 4 5
Inspector's appearance 1 2 3 4 5	Value of service vs. fee 1 2 3 4 5
Usability of the report 1 2 3 4 5	Likelihood of using us next time 1 2 3 4 5

Please leave us any other comments that would help us provide a more positive home inspection experience for you and your clients.

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Thank you for taking the time to complete our survey. the information you provide will be used to continuously improve our service.